Manage Site License

How do I manage users on a site license?

Step 1

NOTE: You need to be the Mail Merge add-on administrator to mange the site license. If you are not the administrator, you will need to ask the administrator to complete the steps below.

Click Add-ons > Mail Merge > License.

This will open the License Information dialog box. Here you can find information regarding your license, such as its status, its expiry date and the maximum number of users permitted. You will also be able to see when each user last used the add-on.

Step 2

To add a new user, click Add User.

Step 3

Enter the user's email account in the box provided and click OK.

Users may or may not be within your domain (or organization). For example:

  1. can add, or

  2. can add or

Step 4

To remove an existing user, locate the user in the License Information dialog box and click Delete.


  1. Once users are deleted, they cannot be added again. Therefore, it is important to only delete users who will never use the add-on again within your organization, e.g. if they have left the company.

  2. The administrator will take one of the user licenses by default and cannot be deleted.

Advanced Feature: Automatically Install the Add-on for Specific Users


You want to install the add-on for selected users on your domain so that it will automatically appear under their Add-ons menu.

Step 1

NOTE: The following steps need to be carried out by your Google Workspace Admin using the Google Admin Console.

If you don't already have one that is suitable, create an organizational unit, e.g. Mail Merge Users.

Step 2

Add users to your organizational unit(s).

Step 3

Step 4

Add the add-on to the domain install list and assign it to the applicable organizational unit(s).

Users within the assigned organizational unit(s) will have the add-on installed for them automatically.

NOTE: Users can alternatively install Mail Merge from Google Workspace Marketplace.